Learn about your Free Time POS account and how to change your password, manage your passcode, and restore your account
On the Customer check-in screen, the customer will need to identify if they are an existing customer or a new customer
New customers are the ones who have never been to the salon before
Existing customers are the ones who have previously been checked-in or had services at the salon
Customers only need to enter their last 4 digits of their phone number in order to check in for the online appointments that they booked
Customers have the ability to review their current points balance and track the history of their points usage
Learn about add clients prior to starting services, distinguishing between online appointments and in-store appointments when checking in at the salon
Learn about customer checkout, which includes adding discounts, selecting payment methods, and printing tickets
Combine tickets for simultaneous checkout or pay only specific tickets
Learn how to view appointment check-in details and add or remove notes
Learn about to add services and change technicians during check-in
Learn about to delete a checked-in appointment
Learn how to view and reprint tickets, edit tickets, and delete tickets
Learn how to set up automatic ticket payments
Learn how to add instore appointments and distinguish between online and instore appointments
Easily sort and edit appointments
Learn how to cancel appointments and review the appointment cancellation history
Learn how to restore canceled appointment
Check-in an appointment booked by a client or added by the owner in-store
Learn how to create one or multiple template eGifts, and update or delete them
Learn about create new eGift order, update, delete and resend eGift for clients
Set expiration date and tax for eGifts
Learn how to login/log out with technicians at the salon
Set up passcodes for staff, enable/disable technician services, customize the appointment calendar colors for staff, and manage salary payment information
Learn how to edit staff information, and delete staff
Learn how to active/deactive and turn off a staff. Distinguish between deactivating and disabling staff
Learn how to view staff salary tables, customize salary information, and add bonuses
Add a new client and display detailed client information
To modify and delete a client, follow these steps
Learn about to add, edit and delete a category
Learn how to add, edit and delete a sub-category
Instructions on adding, editing, and deleting services for category and sub-category
Learn how to change the position of a service or category, hide a service or category in online appointments and check-in
Learn about to display or hide prices and times in website or online appointments
Learn how to add, edit and delete a gallery
Delete one or multiple images simultaneously
Learn about to send SMS promotions, save drafts before sending, and create customer lists for bulk sending
Learn how to send email promotions and check sent emails
To set up automatic email/SMS promotions to be sent to customers before their birthdays
Learn how to create, apply, and track deals
Learn how to view revenue reports by day, week, month, and year
Staff revenue report shows earnings by staff member
Learn how to enable the reward program for clients and customize the number of points they earn
Learn about to view point history, edit, and reset client points
Learn how to set up information displayed on the website and receipts, configure appointment and e-gift notifications, set up taxes, and display pop-ups
Learn how to utilize the member ranking program and set up promotions
Learn how to enable or disable SMS messaging service, set up SMS for appointment and eGift, and reminders
Learn how to enable payment through various payment gateways and set up deposits when scheduling appointments
